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Telecom Integration

Process Improvement for Telecom: How to Streamline and Optimize Your Workflow

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Existing in today’s dynamic telecom environment means organizations are constantly seeking ways to improve efficiency and productivity. One area that often requires attention is the workflow process itself.  Streamlining and optimizing your telecom business’ workflow can lead to significant time and cost savings, improved customer satisfaction, and better overall performance.  However, before starting any process … Read more

Data Integrity Project finds $12M in Annual Savings

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Due to the size and complexity of nationwide telecom networks, it is not uncommon for carriers to pay for facilities or legacy equipment they are no longer using.  Data integrity is the foundation of the network; therefore, regular validation of data integrity and billing reconciliation is key to solving billing discrepancies as business processes change, … Read more

The Cost of Bad Data $15 Billion Per year

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Carriers are losing $15 billion per year due to unplanned network downtime and increased mean time to repair (MTTR) caused by inaccurate data. These challenges have taken their toll, as evidenced in recent years by high-profile outages and service degradations affecting some of the world’s largest networks. In addition to aggravating and alienating subscribers, these … Read more

Never Settle

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Have you experieneced… Sales taking an order for a circuit that cannot be provisioned? Paying for a circuit that is not getting billed or that the customer has cancelled? Customers cancelling orders because a busy CFA required a re-design and delayed turn up? Reworking a design resulting in higher cost and lower profit for an … Read more

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